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1-800-711-5196 CONTACT US |
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DMS Health Technologies Three-Time Recipient of the NorthFace ScoreBoard Award
Key Take Away: "DMS' most important action was applying accountability....we addressed weaknesses (evaluated processes of who does what, by when) and used the Loyalty Alert as a process of customer communication and resolution, along with quarterly results, to measure progress...every interaction with the customer impacts our brand...that s why it is so important for everyone to be held accountable for loyalty." About DMS Health Technologies: Learn more about DMS Health Technologies' receipt of the NorthFace ScoreBoard Award on their web site. View our Voice of the Customer (VoC) video. |
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©2012 Omega Management Group Corp. / 300 Concord Road, Suite 330 / Billerica, MA 01821-3476 / info@omegascoreboard.com
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