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CRMI Rebrands as a Membership-Driven Organization Dedicated to ‘All Things CX’

CRMI Rebrands as a Membership-Driven Organization
Dedicated to ‘All Things CX’

Customer Relationship Management Institute (CRMI) provides one-stop shopping for business professionals and tech vendors devoted to customer experience (CX) management strategy

NORTH BILLERICA, Mass.; May 8, 2017 The Customer Relationship Management Institute (CRMI), the strategic employee engagement and training partner of Omega Management Group Corp., announced today that is has completed the transition to a membership-based organization dedicated to providing a single point of contact for “All Things CX,” recognizing the growing influence of customer experience (CX) management as a critical business strategy in virtually all industries and business sectors.

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Omega Honors 36 Companies for Delivering ‘World-Class’ Customer Service; 2 Cited for Certification in Employee Training

Omega Honors 36 Companies for Delivering ‘World-Class’ Customer Service;
2 Cited for Certification in Employee Training

Recipients of Omega’s 2016 NorthFace ScoreBoard AwardSM consistently exceeded customer expectations.
CEMPRO–certified customer relationship training recipients also recognized.

NORTH BILLERICA, Mass.; March 16, 2017 Omega Management Group Corp., specialists in driving companies’ revenues and profits by implementing Customer Experience Management (CEM) strategies that increase customer and employee satisfaction, announced today that 36 companies have qualified to receive its NorthFace ScoreBoard AwardSM for 2016.

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OMNIlife Science

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NetScout

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Stago

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Omega Honors 44 Companies for Delivering ‘World-Class’ Customer Service; 2 Cited for Certification in Employee Training

Omega Honors 44 Companies for Delivering ‘World-Class’ Customer Service;
2 Cited for Certification in Employee Training

Recipients of Omega’s 2015 NorthFace ScoreBoard AwardSM consistently exceeded customer expectations.

CEMPROSM-certified customer relationship training recipients also recognized.

NORTH BILLERICA, Mass.; March 21, 2016 Omega Management Group Corp., specialists in driving companies’ revenues and profits by implementing Customer Experience Management (CEM) strategies that increase customer and employee satisfaction, announced today that 44 companies have qualified to receive its NorthFace ScoreBoard AwardSM for 2015.

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Oracle

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Rapid7

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Bruker

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Bullhorn

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