Feb 29, 2012
Omega Announces 2011 North Face ScoreBoard Award Recipients

Dec 5, 2011
Omega Opens up Customer Service Award Program for Net Promoter Score Users

Oct 17, 2011
Omega, CRMI Announce CEMPRO Certification Audit Program for Customer Relationship Training of Frontline Employees

Sept 19, 2011
Anthony & Alexander Group's Dennis Gershowitz Appointed to TSIA's Newly Established Partner Advisory Board

June 20, 2011
CRMI Awards First CEMPRO Certification to Two Companies

March 30, 2011
New Research Reveals Harsh Realities for Contact Centers

March 15, 2011
Omega Honors 22 Companies for Delivering 'World-Class' Customer Service

July 26, 2010
Omega, CRMI Combine New CEMPRO Certification Training with Eligibility for NorthFace ScoreBoard Award (NFSB)

March 16, 2010
Omega Honors 25 Companies for Delivering "World Class" Customer Service .

July 29, 2009
Omega and Vovici Partner to Boost Revenue, Profits for Companies by Maximizing Customer Satisfaction & Loyalty

July 28, 2009
Omega Welcomes all Businesses to Participate in its Acclaimed Customer Service Excellence Award Program

March 12, 2009
Omega Honors 23 Companies for Delivering 'World-Class' Customer Service

June 23, 2008
Omega Sets Global Standards for Service Excellence with New 'Customer Bill of Rights' Benchmark

March 18, 2008
Omega Honors 27 Companies for Delivering 'World Class' Customer Service

Oct, 15, 2007
Omega Launches 'View from the Top' Online Research Community Exclusively for VP-level Customer Care Executives

June 27, 2007
Omega Honors 31 Companies at SCORE Conference 2007 for Achieving Excellence in Customer Service

April 9, 2007
U.S. Businesses Getting Good Marks for Customer Satisfaction

June 21, 2006
Omega Honors 34 Companies for Achieving Excellence in Customer Service at SCORE Conference 2006

May 16, 2006
SCORE Conference 2006 Showcases Excellence in Loyalty Management Strategy, Customer Operations

March 27, 2006
Omega Honors 34 Companies for Delivering 'World-Class' Customer Service

August 1, 2005
CRMI Launches First Membership Rewards Program for Customer Service Professionals

April 25, 2005
Omega Honors 36 Companies for Delivering 'World-Class' Customer Service

March 14, 2005
Omega Announces Winners of its NorthFace ScoreBoard Awards or Excellence in Customer Service

March 7, 2005
SCORE Conference 2005 will Attract Record Turnout

June 28, 2004
Omega Names Rich Castellano President of its Training Organization