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Omega’s sixth annual Symposium for Customer Operations and Relationship
Exposition – SCORE 2008 – is taking place on May 13-15 at the
spacious World Trade Center
on Boston’s historic waterfront.

SCORE 2008 is the industry’s only annual event focused on boosting
revenue and profits by implementing loyalty management strategy
principles. CRM industry pioneers and best-in-class
industry leaders will present stimulating new concepts for customer
satisfaction, retention and loyalty plus employee motivation and
incentive-based compensation -- and how all are linked to increased
revenues and profits.
As
always, organizations that have implemented “world class” loyalty
management strategy programs will talk about their experiences in the
popular hands-on case study sessions.
The highlight of SCORE 2008 will be the formal
presentation of the prestigious NorthFace ScoreBoard AwardSM
to those companies who, as voted by their own customers, exceeded
expectations for excellence in customer service and support during the
prior calendar year.
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Featured SCORE 2008 Speakers Include: |
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Dan Wiersma
VP, Service Platforms
Sony Electronics
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Gregory
North
SVP, Customer Quality
Fidelity Investments
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Angelo Rago
SVP, Global Customer Services
Advanced Medical Optics (AMO) |
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Mark Smits
VP, Customer Support Organization
Abbott Diagnostics |
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Alan Price
President
Inspiritas
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Ron Broughman
Corporate Manager,
Customer Satisfaction
Toyota Motor Sales U.S.A. |
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Ron Swift
VP, Cross Industry Solutions
Teradata Corporation |
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