Simplex Grinnell

First-Time Recipient of the NorthFace ScoreBoard Award

Key Take Away:

"SimplexGrinnell has put into place local, district engagement strategies geared toward adopting best-service practices based on customer verbatim comments...Numbers measure success after the fact, but open-ended feedback is what fuels operational change for the future...we accomplished this through acquiring significant senior-level endorsement plus field management engagement and support."

Karl Sharicz
Manager Customer Intelligence

About SimplexGrinnell:

SimplexGrinnell provides a comprehensive array of fire alarm, fire sprinkler, fire suppression, integrated security, sound and healthcare communications systems and services. We can offer customers the benefits of our SAFETY Act certification from the US Department of Homeland Security. With one million customers, 150 local offices and 200 years of history in the fire business, SimplexGrinnell is the leader in fire and life safety.

View our Voice of the Customer (VoC) video.