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Why Join Omega’s View from the Top?

  • Increase revenue and profits.

  • Add value to your service organization.
  • Network with your fellow service executives.
  • Access valuable performance data.
  • Benchmark your organization's performance.
  • Establish a baseline for continuous improvement.
FREQUENTLY ASKED QUESTIONS:

Do I qualify as a service executive?

A service executive is a person who is employed in the implementation and management of customer service and support,
the development of a service management strategy and the selection of service technologies.

How do I become a View from the Top member?

To become a panel member, click here to join. Completion of the form will only take a few minutes. Following your registration,
you will receive an email requesting you to click on a link to confirm your registration. Your membership will then be complete
and you will receive periodic online research requests.
At any time you will be able to update your basic and detailed profiling
questions, as well as change your address, email address and password.

Am I compensated for my participation?

Yes. Each time you complete a research survey, you will receive a copy of the Executive Summary Report, which will
present the data analysis and conclusion from the research.

What are my responsibilities as a member of Omega’s View from the Top Research Panel?

If you participate in an online research survey, you will be responsible for thoughtfully completing the survey in a way
that reflects your true and objective opinion.

How often will I participate in online research surveys?

Not more than four times a year

How often will I receive feedback:

Research reports are published following the each research survey.

How is my privacy protected?

The privacy and safekeeping of your personal information is our top priority. Your email address and other contact
information will never be shared with any third-parties, nor will you be the subject of spam as a result of joining this program.

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Omega Management Group Corp. 300 Concord Road, Suite 330; Billerica, MA 01821-3476.
Tel: (978) 715-2900 Fax: (978) 663-2990  E-mail:
info@omegascoreboard.com
Copyright ©2007 Omega Management Group Corp.